01
You place the order
Sign in with your account number or email and your company details, billing address, and shipping address load automatically.
02
We assign a job number
The moment you submit, the system generates a permanent job number.
03
We prepare a proof
Prepress checks trim, bleed, resolution, fonts, and colour, then sets the job to your specification and posts a proof to your account.
04
You approve it
You review the proof against your specs and either approve it or send it back with a note.
01
You place the order
Sign in with your account number or email and your company details, billing address, and shipping address load automatically. New customers can order as a guest and we take those details at checkout. You set the product, stock, quantity, sides, page count, ink colours, size, folding, binding, and the date you need it, then upload artwork.
02
We assign a job number
The moment you submit, the system generates a permanent job number. That number follows the work for its whole life — through prepress, proofing, press, finishing, delivery, and invoicing — and it is how you or we look the job up at any point. The order appears on all four office terminals at once.
03
We prepare a proof
Prepress checks trim, bleed, resolution, fonts, and colour, then sets the job to your specification and posts a proof to your account. You get an email when it is ready.
04
You approve it
You review the proof against your specs and either approve it or send it back with a note. Approving moves the job straight to production — nothing goes to press before that. If you request changes, we reset the proof and post a new version.
05
We print, finish, and check
The job runs, goes through finishing, and is checked against the approved proof before it is packed. Your production status updates on the board as it moves through each stage.
06
We deliver and invoice
The job ships or is ready for collection. Established accounts are invoiced Net 30 on completion; guest and new customers have already paid up front. Every job number is tracked in the invoicing ledger until it is billed and settled.
Payment
Terms, plainly
Two sets of terms, depending on whether you have an account with us. Both are shown on your order before you submit it.
New & guest customers
Paid in full up front
Payment is taken before production begins.
Established accounts
Net 30
Invoiced on completion of the job.
Credit card
3% processing fee
Applied automatically to card payments, on either set of terms.
Get started
Let’s get your next print job started.
Order online, or walk in and talk it through with us on 18th Street.